Emphasis on Localized Support Makes Doing Business Easier Than Ever
Irvine, CA (November 21, 2001) HID's office in the Netherlands has announced a strategic new hire to increase their ability to provide localized service and convenient customer and technical support. HID's European headquarters in England supports distribution, reduces shipping times and increases convenience to European customers by stocking products, taking orders and dealing in local currency. The UK office also provides full card programming in the required European formats.
Thomas Uhlemann has joined HID as Regional Sales Manager, covering the German and Austrian territories. Thomas previously worked as Export Manager for Ademco Germany for 10 years, managing sales in Germany and the Middle East. Thomas speaks Russian, Hungarian, German and English. He reports to Mark Ritterling, Director of Sales for Central Europe.
To assist German customers, HID's MiniProx, ThinLine and ProxPoint Plus readers now come packaged with a single installation manual translated into German. In addition, HID's web site has been translated into German. HID's Family and Credential product brochures will be translated by the end of this year. The Reader product brochure, How To Order Guide and several technical documents will be translated the first quarter of 2002.
"We are very pleased to have Thomas join the HID European Sales team," said Mark Ritterling, Director of Sales for Central Europe. "He brings to us important market knowledge and extensive sales experience that will strengthen and support HID's future growth in Europe."
As interest in PC secure log-on and other smart chip applications increases, HID's credential remains the platform of choice to carry multiple applications. HID multi-technology credentials can be used throughout organizations to leverage the investment in existing systems, while providing for enhanced functionality in other areas. As the largest manufacturer of contactless access control readers and cards for the security industry, HID has shipped over 100 million credentials to customers worldwide. HID pioneered the development of radio frequency identification (RFID) technology for security. Their experience in developing card technologies enables HID to play a critical role in the evolution and adoption of smart card technology.
HID • Thomas Uhlemann •tel: +49 30 946 33 896 (Germany) • [email protected]