Manager, Global Product Change Management (HID2375)

Austin, TX North AmericaUSAustin, TX
HID Global
Job Type: 
Functional Area: 
Job Level: 
Mid-Senior Level

Become a Manager, Global Product Change Management in an Innovative High-Tech Security Company

Job ID: HID2375

#Securing your Future!

This role is both strategic and tactical and ensures product change management methods and procedures are used for efficient and prompt handling of all changes, in order to minimize the impact of change-related Incidents and consequently to improve the day-to-day operations of the organization. Manage assigned special projects.

What you will be doing

  • Responsible for communication and execution of objectives to direct reports.
  • Accountable for the prioritization of own and direct reports workload to ensure business needs are met and to ensure that any issue around product set up and change orders are communicated and escalated to the relevant management.
  • Responsible for ensuring direct reports follow all published procedures and/or work instructions and day to day duties are executed to SLAs.
  • Responsible to ensure training and tools are sufficient for direct reports successful completion of day-to-day job duties.
  • Must understand and be able to execute day to day change analyst functions.
  • Provide subject matter expertise to understand and communicate the impact of proposed changes to affected functional teams.
  • Analysis involves the understanding of causes and effects. This role uses the knowledge gained from analysis to make recommendations or resolutions.
  • Create and implement product change management strategies and plans that maximize automation, scalability, adoption, usage and minimize resistance.
  • Track and report issues.
  • Must be proactive and drive continuous improvement in support of internal and external customers.
  • Define success metrics and measurements; monitor progress to them as well as success to organization KPIs and goals.
  • Coordinate efforts with other functional teams.
  • Consult and coach project teams.

What we are looking for    

  • Degree educated or equivalent experience.
  • 2 to 5 years Agile PLM – Oracle ebs/PIM application experience.
  • 3 to 5 years change management experience.
  • 3 to 5 years managerial or supervisory experience.
  • Familiar with Oracle ebs or similar ERP system
  • Familiar with Agile PLM or similar PLM system

Why Should You Apply?

  • Excellent terms and conditions
  • Flexibility
  • On-the-job training and development
  • Work as part of a global team

HID Global is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

HID Global powers the trusted identities of the world’s people, places and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Visit