HID Global reached out to physical access control (PACS) manufacturers, integrators, and end customers to find the answer. Earlier this year we commissioned an independent secure identity market study and held integrator roundtables to investigate current and future industry requirements, as well as the key challenges facing the global physical access market.
From this research, we uncovered some interesting dynamics that are influencing the major market drivers for innovation in the industry. But before delving into these dynamics, let me first share with you what the survey results indicated are the top drivers in the industry for 2010:
#5: Increased government influence;
#4: New technologies and accelerated adoption rates;
#3: Single smart card solutions with multiple applications growing at a faster rate; and
#2: Security level requirements are becoming increasingly important.
And the #1 driver influencing the physical access control market from the study is total cost of ownerships, or TCO, where more and more customers are seeking to invest in future-proof solutions.
I am sure most of these drivers come as no surprise to you, but what we found intriguing are the new dynamics behind these drivers and how they influence the balancing act of cost, convenience and security (what we call at HID the customer value equation). If we look at the dynamics around new technology and accelerated adoption rates, for example, we found that specifically migration to IP connectivity is a key area in which manufacturers and end customers are focusing their attention. The dynamics are around lowering installation costs via reduced cabling cost and adding intelligent readers at the door as it related to IP connectivity.
To dig deeper into the issue of IP connectivity, one of the questions posed in the research study was around how the migration trend to IP connectivity impacts what reader technology customers are now seeking. This question focused on upgradeable readers and credentials, next generation reader functionality, and universal programming and configuration options.
And the answers were quiet revealing indeed. To learn the answer to this question and more about the market research findings, I encourage you to click here to listen to the recorded version of the webinar.